Oakley CA currently accepts the following through the Internet and Oakley Customer Care.
- American Express®
Authorizing Your Credit Card:
It is not uncommon for a request for credit card authorization to fail once or twice before the card is finally authorized. We will send you an e-mail if we experience difficulties in authorizing your credit card.
RETURN POLICY: Your satisfaction is guaranteed. If you are not satisfied with your purchase, please call Customer Care for a Return Authorization (ECR) number within 90 days of receipt of product (15 days for wearable electronics). Oakley Custom product or product that has been abused may not be returned under any circumstances. For hygienic reasons, women’s swimwear, men’s boardshorts, and men’s underwear may not be returned or exchanged. For all other products, if the item is returned in the original packaging, we will exchange it or provide you a refund based on your original method of payment. The product must be returned to us within 90 calendar days of the issuance of the Return Authorization Number. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that was included with the product. Returns that do not meet these conditions may be subject to a restocking fee.
Full Return Policy >
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Sales tax is charged only on orders sent within the state of California and New York.
Oakley Direct is not required to, and therefore does not, collect sales tax or use tax outside CA and NY.
The majority of the products sold by Oakley Direct is subject to your state use tax unless it is specifically exempt from tax; Your purchase is not exempt from taxes merely because it is made over the Internet or by other remote means; Your state requires purchasers to report all purchases that were not taxed and pay tax on those purchases, and that the tax may be reported and paid on your state individual income tax return or by filing a consumer use tax return (dependent on if your state imposes a use tax and a return for remittance of payment; Your referenced forms and corresponding instructions are available on your home state website.
Oakley Direct may be required to inform your state of the total amount of all of a purchaser's purchases.
Outside of the United States we charge the following tax:
- Federal and Provincial sales taxes will be added to all orders shipping in Canada.
- 10% GST tax is inclusive of all orders shipped within Australia.
When you place your order Staged, we provide an estimated sales tax. Actual sales tax will be calculated and charged at the time your order is shipped.
VAT/Proof of Purchase
VAT is charged at the following rates:
- Austria 20%
- Belgium 21%
- Denmark 25%
- Germany 19%
- Great Britain 20%
- France 19.6%
- Ireland 23%
- Italy 22%
- Luxembourg 15%
- Netherlands 21%
- Norway 25%
- Poland 23%
- Portugal 23%
- Spain 21%
- Sweden 25%
- Switzerland 8%
All shipments are sent duties and taxes paid, the price you see Staged during checkout will be the total price you pay.
Proof of Purchase
When purchasing Staged at Oakley.com, or by Phone through Oakley Customer Care your packing slip sent with your shipment serves as a receipt. If you purchased Oakley product through an Authorized Oakley dealer, their receipt serves as your proof of purchase.
Oakley Prescription Frame Size Chart
Choosing the right size is easy. Start with the curvature of your chosen frame. Most of our frames have 4-base curvature to maximize the range of prescriptions that work with them. In the picture below, the frame with 6-base curvature has a much higher “wrap angle” to provide optimal coverage, and you’ll find it in designs like our Active Collection of Crosslink™ frames. Once you have the curvature, use the chart to get the number range for your face size.